Brusco Design & Renovation -- For those who value quality and integrity -- design, management, construction  401-632-0765

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Sam Brusco’s creed

click here for a nicely formatted, printable version of Sam Brusco's creed

 
I

provide you with excellent results that exceed industry standards (references provided at our first meeting)
   •  by putting my clients' interests before my own
   •  by taking a craftsman's pride in my work and thus doing an excellent job
   •  by incorporating your home's existing architecture into the remodel
   •  by dedicating myself to continuing education in the construction industry
       o  by keeping up to date on the latest building code changes
       o  by learning building science from expert instructors, not from Hearsay
       o  by not using Trial and Error as my teachers
       o  by not doing things the way they were done 40 years ago when oil was 19¢

dedicate myself first and foremost to the health and safety of you and anyone who enters your home, now and in the future
   •  I reduce your risk by having all the proper insurances – liability, workers' comp, etc.
   •  I earned my license first in Massachusetts where 3 years experience and a written exam are required – there are no such requirements in Rhode Island
   •  I am a Lead Safe Renovator/Remodeler, licensed by the Rhode Island Dept of Health
       o  we keep harmful dust contained within the work area
       o  as of March 2010, there were only 788 licensees, even though it was required by tens of thousands of tradespersons and contractors in the state
   •  I am a Certified Aging-in-Place Specialist (creating safe homes for all ages)
       o  this certification was developed by the National Association of Home Builders (NAHB) with the American Association of Retired Persons (AARP)
   •  I am a Certified Active Adult Housing Specialist (for the lifestyles of those over 50)


I

treat your house as your home, not my work site
   •  by keeping the work area clean and organized
   •  by treating your family members with respect and your pets with loving care

will impress you (and your neighbors) with our courteousness
   •  by answering my phone (or returning your call, usually within 30 minutes)
   •  by showing up at an appointed time (or call if I am going to be late)
   •  by keeping your yard clean, free of cigarette butts and trash
   •  by striving to remain worthy of your trust
   •  by virtue of my college education

want you to have a smooth and pleasant renovation experience
   •  by teaching seminars for homeowners, including How to Avoid a Renovation Horror
   •  by planning your project in 3D on the computer before the first hammer is swung
   •  by personally walking you through the process before the project begins
   •  by causing the least disruption to your family’s life by sealing off the work area and cleaning it thoroughly before we leave, as is required by law
   •  by not taking on several projects at once, as many general contractors do
   •  by believing firmly that it is easier and less expensive to do things right the first time

devise creative solutions with you to meet your criteria to solve your individual situation
   •  I can show you exactly what your home will look like, on the computer,
before
any construction begins — see our Design page

   •  I believe that, with a little imagination, everyone can get results they are happy with
   •  oftentimes, the first idea is not the best idea
   •  win-win outcomes are the rule with me, not the exception


I

work with the same tradespersons on a regular basis
   •  I can trust them to do the right thing every time
   •  many have become my personal friends; they will do things for me that they will not do for other general contractors because of our relationship

communicate with you by email, phone or print (your choice)
   •  by speaking to you in an intelligent manner using non-technical terms
   •  by keeping a log at your home of what is planned for the week/day and what has been accomplished that week/day
   •  by having pre-planned weekly meetings
   •  by using my BlackBerry smart phone to send you photos when your input is needed immediately to keep things moving

provide clear proposals and billing
   •  with options and allowances that give you the power to control costs
before we begin the project
   •  by providing you with written change orders with a fixed price
before any additional work is done

reduce my impact and your home's effect on the environment wherever practicable
   •  I am a Certified Green Professional and member of RI Green Building Council
   •  I teach a seminar for homeowners that I call Greening Your Home

create something functional and beautiful that makes your life better
see our portfolio


I

demand the same of my trade professionals and employees.


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